Drop Off Information
Monday, April 19 & Tuesday, April 20 by appointment
We DO NOT allow children on the sales floor during drop-off. Please pick a drop off time when you can leave them with a trusted adult. We also require that a mask is worn at all times while inside the building.
Alternate drop off times/dates might be available under special circumstances. Please call if you need a different drop off time and we will try our best to accommodate you.
Pick Up Information
Monday, April 26 by appointment
You must pick up your unsold items on Monday, April 26, unless you plan to donate them. You must sign up for a pick up appointment through your consignor homepage, times are available between 10am – 8pm.
We DO NOT allow children on the sales floor during pick-up. Please choose a pick-up time when you can leave them with a trusted adult. We also require that a mask is worn at all times while inside the building.
Please check in at the desk to receive your report before proceeding to your items. Your items will be pre-sorted as far as possible, to make it easier for you. Usually your hanging clothes items will be sorted by the first two digits of your consignor number on the clothing rack, and other items such as toys and books will be sorted by the first two digits of your consignor number on our tables.
Keep your active inventory as accurate as possible. It will be really difficult for you to find all of your items, or know if you have all of your items, if you have inventory in your account that you did not bring.
As you leave, a worker will double check the items you are taking against your consignor number.
Any items that are not picked up by 7:30pm will become sole property of From Yours To Mine, LLC and donated to a charity of our choice. Sorry, there are no exceptions to our pick-up time as we do not have any facilities to store the items.
We changed our pick-up procedure a few years ago to reduce loss during sort and pick-up. It really isn’t hard to grab your items from a few different places instead of all at once. As a result we have found that our “missing” items reports from consignors have gone down drastically. I am convinced that most missing items aren’t actually missing or stolen, but are sorted into the wrong pile. During sorting by consignor number, a 1441 starts to look an awful lot like a 1414 after a while, and items are added to the wrong consignor. These mistakes happen very easily, the moms and dads sorting are only human. I am proud to say that we have reduced complaints from consignors about missing items drastically since we changed our pick-up procedure.